General Questions
What are peptides?
Peptides are short chains of amino acids that serve as signaling molecules in the body. They play essential roles in various biological processes including hormone regulation, immune function, tissue repair, and cellular communication.
How are your peptides administered?
Our products are injectable peptides supplied in pre-filled vials. They are designed for subcutaneous injection. Please consult with a qualified healthcare provider for proper administration guidance.
Do I need a prescription?
Requirements vary by jurisdiction. We recommend consulting with a licensed healthcare provider before starting any peptide regimen. Our products are intended for use under appropriate medical supervision.
Orders & Shipping
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Expedited shipping options are available at checkout. International shipping times vary by destination.
How are peptides shipped?
All supplements are shipped in insulated packaging with cold packs to maintain product integrity during transit. Temperature-sensitive items receive priority handling.
What is your return policy?
Due to the nature of our products, we cannot accept returns on opened items. Unopened products in original packaging may be returned within 30 days of purchase. Please contact our support team for return authorization.
Quality & Safety
Are your peptides tested?
Yes. Every batch undergoes third-party testing for purity (typically 98%+ via HPLC), identity confirmation via mass spectrometry, and sterility testing. Certificates of Analysis (Certificate of Analysiss) are available for all products.
How should I store peptides?
Unprepared peptides should be stored in a cool, dry place. Once prepared, peptides should be refrigerated at 2-8°C (36-46°F) and used within the timeframe specified on the product label.